Who developed this tool and why?

This Workforce Review Tool was developed in response to the identified need for organisations to build capacity in workforce planning and development to assist in addressing workforce challenges in the community services industry.

The Tool provides opportunities for organisations to work through four key domains to ascertain where they sit in their workforce development capacity. The results will provide valuable insight into what workforce planning and development practices, systems and documentations may require further development.

The Tool focuses on people and culture (HR) practices, systems and documentations, and does not cover other aspects such as financial, business and information technology components.

Questions and feedback

For questions or feedback please contact Mary Langdon at mary.langdon@nds.org.au

The Workforce Review Tool is part of a larger community services industry Workforce Coordination Project, which is part of the Local People in Local Jobs initiative, supported by the Tasmanian Government through the Department of State Growth. The project is delivered in partnership with TasCOSS on behalf of the social services sector peak bodies and the Tasmanian peak bodies of ACCPA, NDS, ECA Tasmania Branch (contracted to Lady Gowrie Tasmania).


Thank you to the following  industry partners who have provided valuable insights and helped co-design this tool;

  • Workforce Coalition members
  • Service organisations
  • GlobalNet Academy (Web Development)

Special thanks to Chris Toselli from GlobalNet Academy for his generous pro-bono contribution.


We acknowledge and pay respect to the palawa/pakana people who are the traditional owners of lutruwita, and continuing custodians of the land on which we come together to care for one another.